AC not cooling
The system runs but the house never gets there. Usually refrigerant, airflow, or a compressor that is running but not compressing.
Usual causes: low refrigerant · dirty coil · failing compressor · restricted airflow
Cooling · Utah County
AC repair and installation across Utah County
A Utah July hits 98° and an air conditioner that quits becomes an emergency fast. We diagnose the actual fault and hand you a written price — on every make and model — and when a system is genuinely done, we size and install the replacement so it performs to its rating, not just its brochure.
- Free written estimate before any work starts
- No-cooling calls prioritized through the summer
- Refrigerant leaks found and repaired, not just topped up
- New systems load-calculated, matched, and charged by weight
Air conditioning service for Utah County homes
Air conditioners almost always give warning before they quit — a longer run time, a warmer house in the afternoon, a new noise outside. Most of the emergency calls we run in July were fixable in June for a fraction of the cost.
When it does quit, the diagnosis matters more than the part. A system that is low on refrigerant is low for a reason, and simply adding more means you will be calling again next season. We find the leak.
Same process as everything else we do: free diagnosis at your home, a written price before we start, and no work until you approve it. When the system is past saving, we size the replacement from a load calculation, match the coil and blower to the condenser so the rated efficiency is actually achievable, and weigh in the charge to spec before we call it done.
Common failures
What your AC is telling you
The six failures we run most through a Utah summer, and what usually causes each.
Blowing warm air
Air moves but it is not cold. The indoor half is working and the outdoor half is not — which narrows it down quickly.
Usual causes: capacitor · contactor · condenser fan motor · tripped outdoor breaker
Ice on the lines or coil
A frozen evaporator coil is a symptom, never the disease. Turn the system off and call — running it iced can kill the compressor.
Usual causes: clogged filter · low refrigerant · blower problem · closed vents
Compressor won't start
You hear a hum or a click and then nothing. Often a cheap electrical part rather than the compressor itself — worth diagnosing before anyone quotes you a new system.
Usual causes: start capacitor · hard-start kit · contactor · seized compressor
Refrigerant leak
Refrigerant is a closed loop — it does not get used up. If you are low, there is a leak, and topping it off without finding it is money out the window.
What we do: leak search · repair · evacuate · weigh in a proper charge
Loud or rattling outdoor unit
Screeching, grinding, or a hard rattle from the condenser is worth stopping the system for. Running through it usually turns a small repair into a big one.
Usual causes: fan motor bearings · loose fan blade · compressor wear · debris
Honest math
Repair it, or replace it?
Air conditioners are more replace-or-repair sensitive than furnaces, because refrigerant type matters.
Repair usually makes sense when…
- The unit is under about 12 years old
- It uses R-410A rather than older R-22
- The repair is electrical rather than the compressor
- It is the first failure on the system
- Cooling has otherwise been even and adequate
Replacement is worth pricing when…
- The system is 15+ years old
- It still runs on R-22, which is expensive and phased out
- The compressor has failed
- You are facing a second major repair in two summers
- Some rooms never cool no matter the setting
Installation · Scope of work
New AC? Here's what's included
When replacement is the right call, all of it is in the quoted price. Nothing new appears on installation day.
Load calculation
Sized to the house, not to whatever was there before. An oversized AC cools fast, shuts off, and leaves the house clammy — the classic symptom of a system sold by the ton instead of by the math.
Covers: square footage · insulation · window orientation · duct capacity
Matched components
The outdoor condenser, indoor coil, and blower have to be a matched set to hit the rated efficiency. Mismatched systems are common and they quietly cost you every summer.
Covers: condenser · evaporator coil · blower compatibility
Line set and removal
Old equipment removed and disposed of responsibly. Line set replaced or properly flushed — critical when moving from R-22 to modern refrigerant.
Covers: removal · haul-away · line set · flush or replace
Charge by weight
The refrigerant charge is weighed in to spec, not guessed at. Over- and undercharging both cost efficiency and shorten compressor life.
Covers: evacuate · vacuum test · weighed charge
Electrical and pad
Disconnect, whip, breaker sizing, and a level pad for the condenser. Permitted and inspected like everything else we install.
Covers: disconnect · breaker · pad · condensate
Commissioning
Superheat and subcooling measured, airflow verified, and temperature split checked at the registers. We show you the numbers before we leave.
Covers: superheat · subcooling · airflow · temp split
No surprises
You know the price before we start
Most people call us because the last company handed them a bill they never agreed to. Here is how a job actually runs.
Pick your window
Book online in about a minute, or call and talk to a person. No-heat and no-cooling calls jump the queue.
Free written estimate
We diagnose the system at your home and hand you a written price. No obligation, no diagnostic fee, no work until you say go.
Fixed right, the first time
We finish the job and clean up after ourselves. If a competitor quoted lower on the same scope, bring it to us.
What neighbors say
What our neighbors say
★★★★★
“Bart came out to check our AC as a second opinion after another HVAC company told us we had issues that would cost us several thousand in expensive repairs. He found the real problem and was in and out in a few minutes!”Paris S. · Google review
★★★★★
“Great honest service. Bart helped get our AC running again. 10/10 would recommend!”Tanner R. · Google review
★★★★★
“Good communication, very honest and nice. I trust Provo HVAC!”Heather P. · Google review
FAQs
Air Conditioning questions
Still curious? Call — we would rather answer it now than have you guess.
Why is my AC not cooling the house?
Most often refrigerant, airflow, or the outdoor unit not running. Start by checking the filter and that the outdoor breaker has not tripped — beyond that it needs gauges on the system, which we do free.
Why is my AC blowing warm air?
Air moving without cooling almost always means the outdoor half of the system has stopped — commonly a failed capacitor or contactor. Those are among the least expensive repairs there are.
Should I just add refrigerant?
Refrigerant is a sealed loop and does not get consumed. If the system is low, it is leaking. Topping it up buys a season at best and vents refrigerant into the atmosphere at worst — we find the leak instead.
How fast can you get out in the summer?
No-cooling calls are prioritized through the summer, same day whenever the route allows. Call rather than booking online if the house is dangerously hot.
How much does a new AC unit cost?
Installed cost depends on size, efficiency tier, and whether the line set and ductwork need work. We quote the full installed number in writing after seeing the house.
What SEER2 rating should I buy?
For most Utah County homes the mid-tier is the sweet spot — the jump from entry-level pays back, the jump to top-tier often does not unless you run it hard. We show you the payback math for your usage.
Should I replace the furnace at the same time?
If the furnace is also near end of life, yes — the blower is part of the cooling system, and replacing both together costs less than two separate jobs and guarantees a matched set.
Is a heat pump a good option in Utah?
Modern cold-climate heat pumps work here better than their reputation suggests, and they cool as well as heat. Whether it beats gas depends on your rates — we will price both.
Do you work on older R-22 systems?
Yes. We still service R-22 equipment, and we will tell you honestly when continuing to repair one stops making financial sense.
Everything else we do
Related services
Everything else we do across Utah County.
Heating
Won't ignite, short-cycling, blowing cold — diagnosed, priced, and fixed, usually the same visit. And when it's done, a right-sized replacement with the real repair-vs-replace math.
View service →
Seasonal Tune-Ups
Furnace check in the fall, AC check in the spring. Cheapest hour you'll spend on the system.
View service →
Commercial HVAC
Rooftop units, small offices, retail, and rentals — scheduled to keep you open during business hours.
View service →
Ready when you are.
Free written estimate, no diagnostic fee, and a price we will match or beat.